Contact Cilella Insurance
Your Local Medicare and Health Insurance Team Based in
Morgantown, Serving 14 States
Four licensed advisors ready to answer your questions, compare your options, and help you find coverage that fits. No pressure, no pitch — just a real conversation about your situation.
304-988-5552
mcilella@bostbenefits.com
Morgantown, West Virginia
Talk Our Medicare Team
How to Reach Us
The fastest way to get help is a phone call. If you're a Medicare shopper, the RetireFlow intake form is the fastest way to get us what we need before we talk — your zip code, current medications, and preferred doctors, captured in under five minutes. Either way, the first conversation costs nothing and commits you to nothing.
Phone:
304-988-5552
Office:
Located in Morgantown, WV — in-office visits by appointment only Hours: Monday–Friday, 9am–5pm
We respond to all messages received outside business hours the next business day.
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What the First Conversation Actually Looks Like
We don't open with a product recommendation. We open with questions — about your coverage situation, your doctors, your medications, your budget, and what's prompted you to reach out now. Once we understand your situation, we tell you what options are available and what each one actually costs and covers.
If you're not ready to enroll in anything after the first call, that's fine. Our business runs on referrals, which means it runs on clients who are genuinely happy with what we did for them — not on closings we pushed. A first conversation that ends with "I need to think about it" is a first conversation that went well.
Which Contact Path Is Right for You
For Medicare Shoppers
Start with the RetireFlow intake form. It captures your zip code, medications, and preferred doctors — the three things that determine which Medicare plans are available to you and which ones include your providers. Once submitted, we pull your plan options and reach out to walk you through the comparison. No-cost, no commitment required.
For Health or Life Insurance Questions
Call us directly or use the contact form below. Health and life insurance conversations are harder to standardize into an intake form — they depend on too many individual factors to shortcut. A direct call or message gets us the context we need to give you a useful answer rather than a generic one.
For Dental
and Vision Enrollment
If you already know you want dental or vision coverage and prefer to enroll without a consultation, our Emeritas self-enrollment link lets you browse and sign up directly with the carrier online. No call required, no agent involvement needed unless you want it.
Frequently Asked Questions
About Contacting Us
How do I contact Cilella Insurance in Morgantown, WV?
Call us at 304-988-5552, Monday through Friday from 9am to 5pm. For Medicare inquiries, you can also start the RetireFlow intake form online and we'll reach out to schedule a review. Messages left outside business hours receive a response the next business day.
What is the Cilella Insurance phone number?
304-988-5552. Click-to-call is enabled on every page of this site. We're available Monday through Friday, 9am to 5pm.
How do I schedule a no-cost Medicare consultation in Morgantown?
Complete the RetireFlow intake form online — it takes about five minutes and gives us your zip code, medications, and preferred doctors. From there, we pull your available plan options and schedule a review at no cost. You can also call us directly to schedule by phone.
Do you have a walk-in office I can visit?
We're located in Morgantown, WV, but in-office visits are by appointment only. Call us to schedule. Most consultations are handled by phone, which most clients find faster and just as useful as coming in.
What should I bring or have ready before I call?
Nothing is required. If you have your current insurance card, a list of your medications, and the names of your preferred doctors handy, that helps us move faster — but you don't need any of it to get started. We'll work through the questions together.
How quickly do you respond to messages and form submissions?
All messages and form submissions received during business hours are responded to the same day. Messages received outside of Monday through Friday, 9am to 5pm are responded to the next business day.
Ready When You Are — No Deadline, No Pressure
Whether you have a quick question or you're ready to start a full Medicare plan comparison, the next step is the same: reach out. There's no wrong time to call, no minimum amount of information you need to have ready, and no commitment required on the other end of the first conversation.
